This incident is now fully resolved.

The majority of components have recovered, and our team is actively monitoring to ensure full stability.

We’re processing ingest spikes from our customers, but capacity is limited as we’re unable to provision enough machines from our cloud provider.

We're starting to see partial recovery of the services, and logging into our EU console is now working again.

The ingest service is completely down and not processing any data at this time.

The scope of impact is increasing as more IAM credentials expire and are unable to refresh, leading to additional service disruptions.

Additionally authenticating to our EU console isn't working, as our SAML partner is experiencing issues.