Errors have been encountered during maintenance

Resolved·Partial outage

We’ve published a write-up of this incidentRead the write-up

Read it here

Affected components

May 9, 2025, 02:22 PM

02:36 PM

Updates

Write-up published

Read our write-up of this incident at https://axiomhq.notion.site/INC-20250509-Incident-post-mortem-1f1fc65a3019803ebd87ea8d3f692aae?pvs=4

Resolved

Revert operation successfully completed. All systems have been restored to normal functioning status. Full monitoring confirms services are operating within expected parameters.

Fri, May 9, 2025, 02:50 PM

Monitoring

We have encountered an unexpected issue and we had to revert the change.

Fri, May 9, 2025, 02:36 PM(13 minutes earlier)

Investigating

During axiom maintenance, errors have been encountered, we are working hard to identify and fix the errors.

Fri, May 9, 2025, 02:22 PM(13 minutes earlier)